|
|
Happy Holidays at Cats Country Club |
|
Terms & Conditions
- All cats must have been vaccinated within the last 12
months against upper respiratory disease - cat
flu and feline infectious enteritis.
For our position on your cat's vaccination requirements whilst staying at Cats
Country Club boarding cattery, please click here.
- The minimum non-refundable deposit is £25. This may increase to 50% or
to the full value of the boarding fees for the boarding period in question - this
depends on pressures caused by seasonal holiday variations and other factors.
If the deposit agreed is not received within three days of making the booking
however, your cat's accommodation risks being re-allocated and so removed
from the Booking System - bookings are considered confirmed when the agreed
deposit/boarding fees have been received by us and so will feature in our
Online Booking Checker.
- A minimum 28 day cancellation period is required, otherwise the whole
booking will be considered to be chargeable or non-refundable if already
paid for (unless, at our discretion, exceptional circumstances are considered
to have prevailed). This is not least, as we may well have had to turn bookings
away, which we could otherwise have accommodated.
- The balance of any boarding fees outstanding are payable no later than
on your cat(s) departure from Cats Country Club, or on being delivered
back to you in the case of deliveries.
- Any unforeseen expenses incurred during your cat(s) stay at Cats Country Club
e.g. special diet, medication purchased (not covered by our Pet Insurance Policy)
and any other measures taken to ensure their total well being, will be chargeable.
- All cat(s) are accepted solely at the owners risk, we accept no
responsibility for accidents or illness.
- For your reassurance, our
Privacy Policy
is part of our Terms & Conditions.
- Please Note during busy periods any cat(s) not collected before 10 a.m.
on their departure day may have to be transferred into a holding pen to
allow us to disinfect/clean and prepare for the next occupants likewise, arrivals
before 10 a.m. may well have to be placed in a holding pen until their accommodation
is ready for them.
PLEASE NOTE AND RESPECT OUR OPENING HOURS FOR
ARRIVAL & DEPARTURE OF YOUR CAT(S)
MON SAT 9.00 10.00 AM MON SAT 5.00 6.00 PM
CLOSED - SUNDAYS, BANK HOLIDAYS & CHRISTMAS EVE
|
|
Home Page
INFO - T's & C's