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Happy Holidays at Cats Country Club |
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Terms & Conditions
- All cats must have been vaccinated within the last 12
months against upper respiratory disease - cat
flu and feline infectious enteritis.
For our position on your cat's vaccination requirements whilst staying at Cats
Country Club, please click here.
- A minimum non-refundable £25 deposit secures each booking. A non-refundable
deposit of up to 50%, or the full boarding fees may be charged.
If whatever sum agreed is not received within three days of making
the booking, your cat's accommodation risks being re-allocated and so
removed from the Booking System - bookings become confirmed when
the agreed deposit/boarding fees have been received by us.
- A 14 day cancellation period is required otherwise the dates booked will
be chargeable (unless exceptional circumstances prevail, at our discretion).
- The balance of any boarding fees outstanding are payable no later than
on your cat(s) departure from Cats Country Club, or on being delivered
back to you in the case of deliveries.
- Any unforeseen expenses incurred during your cat(s) stay at Cats Country Club
e.g. special diet, medication purchased (not covered by our Pet Insurance Policy)
and any other measures taken to ensure their total well being, will be chargeable.
- All cat(s) are accepted solely at the owners risk, we accept no
responsibility for accidents or illness.
- Please Note during busy periods any cat(s) not collected before 10 a.m.
on their departure day may have to be transferred into a holding pen to
allow us to disinfect/clean and prepare for the next occupants likewise, arrivals
before 10 a.m. may well have to be placed in a holding pen until their accommodation
is ready for them.
PLEASE NOTE AND RESPECT OUR OPENING HOURS FOR
ARRIVAL & DEPARTURE OF YOUR CAT(S)
MON SAT 9.00 10.00 AM MON SAT 5.00 6.00 PM
CLOSED - SUNDAYS, BANK HOLIDAYS & CHRISTMAS EVE
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